YOUR PROPERTY
IS AT RISK.
TRAINING IS
YOUR SHIELD.
Florida law now mandates certified crime deterrence & safety training for all multi-family property employees. Ecierge Train delivers compliant, court-admissible online training — with 3-year record retention, completion certificates, and new-hire tracking built in.
FL HB 837 fundamentally changed how courts assign liability for third-party criminal acts on multi-family properties. Compliant properties earn presumption against liability. The rest face full exposure.
Shorter statute of limitations
Personal injury claims now must be filed within 2 years — down from 4. Evidence is preserved more readily, and cases resolve faster. Compliance gives you the documentation to defend immediately.
Modified comparative negligence
Plaintiffs who share significant responsibility receive reduced or no compensation. Compliance demonstrates proactive safety culture, shifting the narrative in any negligent security case.
Presumption against liability
Properties that substantially implement CPTED recommendations AND complete employee training gain a legal presumption against liability for third-party criminal acts. Partial compliance does not qualify.
Burden of proof on you
The property owner must demonstrate compliance — not the plaintiff. Without documented training records, CPTED assessments, and implementation logs, you cannot claim the presumption.
Full coverage.
NGA Security Advisors handles the physical assessment. Ecierge Train handles the employee training. Together: complete compliance.
CPTED property assessment
A certified Florida CPTED Practitioner (FCP) from NGA inspects your property to identify areas not compliant with FL §768.0706(2). Required every 3 years.
NGA Security AdvisorsSubstantial implementation
Implement and document improvements per CPTED findings — lighting, cameras, access control, locks, and signage. Partial implementation does not qualify.
NGA Security AdvisorsTrain all current employees
All staff complete the certified Crime Deterrence & Safety Training through the Ecierge Train portal. Certificates and scores are stored automatically.
Ecierge TrainNew hire training within 60 days
Every newly hired employee must complete the same certified training within 60 days of hire. The platform tracks deadlines automatically and flags approaching windows.
Ecierge TrainReassessment every 3 years
Updated CPTED assessment by FCP and training curriculum review every 3 years to renew and maintain compliance status.
NGA Security AdvisorsEcierge TrainDelivers certified crime deterrence & safety training 100% online. Every employee receives a completion certificate. Records stored 3 years — attorney-ready on demand. New-hire compliance tracked automatically. Purchase by credit card at portal.ecierge.com.
Board-certified, Florida CPTED Practitioner with 30+ years of experience. Issues your FCP compliance certificate and can revisit to verify ongoing compliance. Also provides forensic expert witness testimony for claims and lawsuits.
Nothing you don't.
One portal. Certified training. Legal-grade documentation. No spreadsheets, no scheduling, no guesswork.
Completion certificates
Every employee earns a certificate with their name, score, and date — exactly what courts and attorneys require to verify training.
3-year data retention
Training records are securely stored for 3 years. When an attorney requests documentation, your records are organized and exportable immediately.
Buy instantly with a card
Purchase training seats directly at portal.ecierge.com with a credit card. No contracts, no invoicing delays — your team starts the same day.
60-day new hire tracking
The platform automatically monitors the 60-day compliance window for every new employee, flagging approaching deadlines before they become violations.
Attorney-ready records
Scores, dates, and certifications are structured for legal defense. When a case arises, you have the documentation to prove compliance immediately.
100% online, any device
Employees complete the certified course from any device on their own schedule — no in-person sessions, no scheduling logistics required.
"Compliance isn't a one-time project — it's an ongoing safeguard. With quarterly touchpoints, annual onsite reviews, updated training records, and support from NGA, you maintain a standard of protection that strengthens the property year after year."
YOUR PEOPLE.
PROTECTED.
Start in minutes. Purchase by credit card. Every employee gets a certificate. Every record is stored for 3 years. Attorney-ready from day one.